Security and data
Who can sign in, who can see what, and who owns the data
Hospital computers are shared and staff change. These are the controls that decide who can open which screen, and the promises we make, in writing, about your hospital’s information.
- No AI on your data
- No ads, no tracking
- Export any time
Access
Signing in, and who can see what
Six controls decide who can open the application, and what they can open once inside.
QR code sign-in
Sign in on a desk computer by scanning a code with a phone you have already registered.
Fingerprint and Face ID
Approve that sign-in with the biometric your phone already uses. No password typed at the desk.
Trusted devices
Register a device once, then use it to approve future sign-ins. Remove it any time.
Two-step verification
Turn on a second verification step for accounts that can change staff, roles or billing settings.
Roles and permissions
Reception sees the front desk. A doctor sees patient documents. Nobody sees a screen their role has no use for.
Encrypted backups
Backups run on a schedule and are encrypted before they leave the server.
Your data
What you should ask every vendor for
Most of these are written into our terms, not just onto this page.
You own your data
It is yours, not ours. We make no claim of ownership over anything you put in.
We never sell it
No selling, no renting, no trading. We run no advertising and no tracking of any kind.
No AI touches it
No chat, no summarising, no content analysis, and nothing used to train a model.
Files stay in your account
With document storage, files sit in cloud storage you own. We keep no standing copy, so there is nothing on our side to hand over (apart from the temporary file made, for up to 24 hours, if your administrator exports the hospital’s data).
Export whenever you want
Ask for a full export of your data at any time and you get it.
A real exit plan
If we ever shut down: 60 days’ notice, payments stopped that day, and all your data handed over before we close.
Built for the desk
Screens laid out the way reception, billing and administration actually work through a day.
Little to learn
Each screen does one job, with the fields in the order the desk already works through them. There is no system to learn, only the one screen your role uses.
Read the exact words
The commitments above are in our Terms and Privacy Policy, not only on this page. Where your documents live is covered on the storage page.